Charging · 8 January 2026

Why Your Phone Won't Charge (And What to Do)

From lint in the port to a failing cable — here are the most common charging problems and how to troubleshoot them at home.

Charging problems are among the most common issues we see — and many have simple causes. Start with the basics: try a different cable and plug, and check whether the port has lint or debris packed inside.

If the cable only charges at certain angles, the port's connector pins may be worn or damaged. Wireless charging still working while wired charging fails is another clue the port itself needs attention.

Software can play a role too. A forced restart clears temporary glitches. If the phone overheats while charging, stop using it and get it checked — heat plus charging can indicate a failing battery.

When cleaning and cable swaps don't help, a charging port repair or replacement is often quicker and cheaper than buying a new phone. Drop in and we'll diagnose it properly.

Need help with a repair? Our technicians are happy to take a look.

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